Frequently Asked Questions


We specialise in European hires and offer very competitive rates too. Please feel free to contact us for more information and rates via our Contact Us page.

We do not offer a Saturday only hire, the weekend rate we require applies for all Saturday collections. The weekend rate is from Saturday morning through to 08:30am Monday morning. In some instances it may be possible to collect before we close on Friday if the vehicle is available for the hire.

You are able to add additional drivers onto the hire providing they meet requirements. There is a charge of £5 a day for each additional driver and they must be present on collection of the vehicle to sign the relevant individual driver forms. ID required remains the same too for additional drivers.

There are insurance and licence related restrictions when hiring a vehicle. The main conditions are:

  • Drivers must be older than 21 years of age and must have held a full driving licence for a minimum of 2 years
  • Drivers must be over the age of 25 to drive a Minibus, 9 Seater of 7.5t Truck
  • Drivers with more than 3 points on their licence may need clearance from our insurance and therefoer should declare them at the time of booking
  • Drivers wishing to hire a 17 seat Minibus must hold the D1 category on their licence
  • Drivers wishing to hire a 7.5t Truck must hold the C1 category and in the case of business, use a valid Operators licence

Under certain circumstances you may be able to drive a 14 seat Minibus without the category D1 on your licence, but please contact us for more information regarding this. Drivers aged between 21 & 24 will be subject to an additional daily charge.


The standard excess on our vehicles is £950 (for customers over 25) increasing to £1700 (21-25 year olds) for 7.5t Trucks. This is the maximum a customer is liable for in the event of damage to the vehicle or a 3rd party. This could possibly increase if the driver is under the age of 25 or if the driver has 6 or more points on their licence. A daily damage waiver can be purchased for £9.50 per day to reduce the excess to £250 (customers over 25 years old) and £650 (21-25 year olds).

The hire rate does include 250 free miles a day up to a maximum of 1000 miles per week. If in any circumstance the free miles limit is exceeded, mileage will be charged at a rate of 12p plus VAT per mile.

A security deposit is required on collection of your vehicle. The following deposits apply:

  • Cars, Combo, SWB & LWB £150
  • XLWB, Lutons & Minibus £200
  • 7.5t Trucks & Chillers £250

When collecting the vehicle you will be required to bring your driving license and your NI number or a DVLA licence share code. We also require a recent proof of address such as a tax bill or bank statement from the person hiring the vehicle. If you have the old style paper licence we will also require photographic ID, for example, a passport.

We are not able to accept cash hires; we must take card payment either for deposit amount and/or hire, the card holder must be present throughout this process.